Here’s a quick list of things to try that might be helpful if you have not been receiving confirmation, receipt, or notification emails.
- Check your junk/spam folders. Check your junk/spam folders. This is the most common reason you haven’t received our email.
- Check your mail filters. Most email services provide some filtering options to help you sort and manage your inbox. Check to see if a filter might have redirected the email elsewhere.
- Check for third-party filtering. If you use a company/corporate/business email address, there may be other services in use that are blocking the message. Usually your IT department or mail provider can confirm this and may need to whitelist @getborderless.com.
- Still not getting email? If you’ve checked all of these things and you’re still not receiving our messages, feel free to contact us at any time.