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To request a payment from a person or business, you first need to click the ‘Request Payment’ button on the upper left hand side of your dashboard. You will then select which counterparty you want to request a payment from by typing in their email address. If you have already added them as a customer, you can start typing their name or business name and, with our auto-populate feature, you can select the counterparty you are seeking.
Next, enter the amount you would like to receive, add a payment reference, choose a charge date and set the frequency. Once you click ‘Request’, you will receive a confirmation screen that we will authenticate your request and process the transaction. You may also share the payment link provided on the confirmation page with your counterparty to expedite the process.
You can also share your “@handle”, any borderless user can pay other borderless users by just entering their “@handle” without manually entering their banking information.
