borderless Archives | borderless Global Payout Platform

Knowledge Base - answering individuals and businesses questions

How can I pay another business or person?

Businesses and individuals can make payments to anyone. To make a payment, you first need to click the ‘Make Payment’ button on the upper right

June 26, 2020 No Comments

When do you verify my personal account?

As an individual, our unique and user friendly registration process gives the user the option to upload a government-issued photo ID or passport at a

June 26, 2020 No Comments

Can I accept in-person payments with borderless™?

Yes, businesses can accept in-person payments with borderless™ by using the QR Code associated with their PayMe™ page. Each business receives a unique, scannable QR

June 22, 2020 No Comments

Our Mission/Vision

At borderless™, we empower those who redeﬁne the status quo to follow opportunity anywhere it takes them. Our mission is to standardize payments by leveraging

June 19, 2020 No Comments

What is direct debit?

Direct debit is a transaction in which a business or an individual withdraws funds directly from the bank account of another person/business. It is the simplest,

June 19, 2020 No Comments

What is a PayMe™ page?

With borderless™, businesses have their own payment page where customers can pay them from their website, invoices, or by providing them a link. Every new

June 19, 2020 No Comments

What is borderless™’ foreign exchange rate?

borderless provides one of the most competitive FX rates in the market beating banks and PayPal every time. We charge just 0.5% – 2.0% above

June 19, 2020 No Comments

How do I cancel a payment request, and can I decline a payment?

You can cancel a payment request through your dashboard. Simply log in to your account, find the request you wish to cancel, then click the

June 19, 2020 No Comments

How does our pricing compare to competitors?

borderless™ is committed to providing you with an affordable payments solution. Our pricing is the most competitive in the industry, with rates as low as

June 19, 2020 No Comments

How fast can you transfer a payment?

We can deliver local and international bank payments in as fast as a few minutes with our real-time bank payments where possible. We generally deliver

June 19, 2020 No Comments

How much does borderless™ cost for businesses?

There are NO setup fees, NO User fees, and NO hidden fees. We charge only one side of the payment: either the payor or the

June 19, 2020 No Comments

What is a chargeback?

A chargeback is the reversal of payment from the merchant’s bank account back into the customer’s account. It occurs after the customer’s bank accepts the

June 19, 2020 No Comments

How much does borderless™ cost for individuals?

borderless™ is free to use for individuals making payments! But if you are curious, you can access our business and other pricing information for borderless™

June 19, 2020 No Comments

Does borderless™ support mobile payments?

Yes! Although there is no borderless™ iPhone or Android app (yet), our web application is responsive and designed to be just as seamlessly used on

June 19, 2020 No Comments

Can I change the bank account associated with my profile?

Yes! It is very easy to change or add a bank account associated with your profile. Log in to the website, press the gear icon

June 19, 2020 1 Comment

How do I refund a payment?

You can quickly and automatically refund a customer with minimal effort either partially or the full amount of the payment. To refund a payment, the

June 19, 2020 No Comments

How is my money protected?

You trust your bank and so do we. You have the flexibility to keep your funds with your bank while still utilizing borderless. That’s one

June 19, 2020 No Comments

How much do disputed or rejected payments cost?

Disputed payments and rejected payments incur a $15.00 fee.

June 19, 2020 No Comments

How does borderless™ save me money?

As a business, borderless™ saves you money in five ways: When collecting a payment, borderless™ charges a simple and transparent fee (See pricing page) that

June 19, 2020 No Comments

How do I send my customer a confirmation?

borderless™ automatically sends email notification to your customers whenever they make a successful payment or whenever they get paid. This is done by providing an

June 19, 2020 No Comments

Is borderless integrated with Xero, Quickbooks, or other accounting software programs?

In the United States, borderless has inherited integration with all accounting software as we both connect to your bank. We debit and deliver funds from

June 19, 2020 No Comments

How do I request payment from another business or person?

To request a payment from a person or business, you first need to click the ‘Request Payment’ button on the upper left hand side of

June 19, 2020 No Comments

Is my private information safe?

Yes, our policies and procedures are designed to protect both your confidentiality and the security of your information. We store and process your personal information

June 19, 2020 No Comments

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