personal Archives | borderless Global Payout Platform

When do you verify my personal account?

As an individual, our unique and user friendly registration process gives the user the option to upload a government-issued photo ID or passport at a

June 26, 2020 No Comments

Knowledge Base - answering individuals and businesses questions

Our Mission/Vision

At borderless™, we empower those who redeﬁne the status quo to follow opportunity anywhere it takes them. Our mission is to standardize payments by leveraging

June 19, 2020 No Comments

What is direct debit?

Direct debit is a transaction in which a business or an individual withdraws funds directly from the bank account of another person/business. It is the simplest,

June 19, 2020 No Comments

How fast can you transfer a payment?

We can deliver local and international bank payments in as fast as a few minutes with our real-time bank payments where possible. We generally deliver

June 19, 2020 No Comments

How do I cancel my borderless™ payment?

You generally cannot cancel a borderless™ payment. A payment can be refunded back to you, however. Contact support with your payment ID for additional help.

June 19, 2020 No Comments

Does borderless™ support mobile payments?

Yes! Although there is no borderless™ iPhone or Android app (yet), our web application is responsive and designed to be just as seamlessly used on

June 19, 2020 No Comments

Can I change the bank account associated with my profile?

Yes! It is very easy to change or add a bank account associated with your profile. Log in to the website, press the gear icon

June 19, 2020 1 Comment

How is my money protected?

You trust your bank and so do we. You have the flexibility to keep your funds with your bank while still utilizing borderless. That’s one

June 19, 2020 No Comments

Is my private information safe?

Yes, our policies and procedures are designed to protect both your confidentiality and the security of your information. We store and process your personal information

June 19, 2020 No Comments

How do I know my payments and info are secure?

borderless™ takes security and privacy very seriously. borderless™ uses bank-grade security protocols and highly sophisticated data encryption tools to keep your information and transactions secured.

June 19, 2020 No Comments

How do I get started?

It takes less than five minutes to start sending payments. Just follow these five simple steps: Step 1: Sign up with us as a personal account

June 19, 2020 No Comments

How do I create a personal account?

It takes less than five minutes to start sending payments. Just follow these five simple steps: Step 1: Sign up with us as a personal account

June 19, 2020 No Comments

What if I forget my login credentials for my account?

You can retrieve your password by clicking on ‘Forgot password’ on the sign in page.

June 19, 2020 No Comments

How can I pay another business or person?

Businesses and individuals in certain regions can make payments to anyone. To make a payment, you first need to click the ‘Make Payment’ button on

June 19, 2020 No Comments

How can I edit my profile details?

If you would like to edit your profile or company details, you can do so under the ‘Account’ avatar in the upper right corner of

June 19, 2020 No Comments

Does borderless™ hold funds in my account?

With borderless you have the flexibility to pay directly from your bank account or your borderless balance. borderless has a multi-currency balance where you can

June 19, 2020 No Comments

Where is borderless™ available for personal use?

borderless™ for Business use is currently available for individuals and companies registered with a physical presence in the countries listed here. We are always expanding

June 19, 2020 No Comments

Do you verify bank accounts?

Yes, we do, and we do it to reduce fraud and failed transactions to keep your payments secure and seamless. In order to properly and

June 19, 2020 No Comments

Do I need to create a personal account to use borderless™?

You can use borderless as a guest to make payments without creating a borderless account. You can also get paid by other borderless users without

June 19, 2020 No Comments

Can I use my borderless™ personal account right away?

Yes, you can begin making and receiving payments right away. When you sign up for a borderless™ account, we use the information you enter to

June 19, 2020 No Comments

Can I request/accept a payment with a Personal Account?

Yes, you can accept and make payments to anyone.

June 19, 2020 No Comments

Can I deactivate my borderless™ account?

We would be sorry to see you go, but you may deactivate your account at any time. Please note that we don’t advise closing your

June 19, 2020 No Comments

Why am I not receiving confirmation, receipt, or notification emails from borderless™?

Here’s a quick list of things to try that might be helpful if you have not been receiving confirmation, receipt, or notification emails. Check your

June 19, 2020 No Comments

Why do I need to upload a photo of my passport or driver’s license?

borderless™ is required to collect, verify, and maintain information on the individuals and businesses associated with a borderless™ account. These requirements come from applicable laws

June 19, 2020 No Comments

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