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Knowledge Base - answering individuals and businesses questions

What other restrictions are there on borderless™ accounts?

You cannot use your borderless™ account to handle any client funds. For example, an investment firm’s “Client funds” are its client’s money invested on their

June 19, 2020 No Comments

Does borderless™ hold funds in my account?

With borderless you have the flexibility to pay directly from your bank account or your borderless balance. borderless has a multi-currency balance where you can

June 19, 2020 No Comments

When do you verify my account?

As a business, you will need to be verified during the signup process. The verification process may take up to 5 business days.

June 19, 2020 No Comments

Where is borderless™ available for personal use?

borderless™ for Business use is currently available for individuals and companies registered with a physical presence in the countries listed here. We are always expanding

June 19, 2020 No Comments

Do you verify bank accounts?

Yes, we do, and we do it to reduce fraud and failed transactions to keep your payments secure and seamless. In order to properly and

June 19, 2020 No Comments

Where is borderless™ available for business use?

borderless™ for Business use is currently available for individuals and companies registered with a physical presence in the countries listed here. We are always expanding

June 19, 2020 No Comments

Do I need to create a personal account to use borderless™?

You can use borderless as a guest to make payments without creating a borderless account. You can also get paid by other borderless users without

June 19, 2020 No Comments

Do I need to create an account to use borderless™?

No, you can get paid by other borderless users without creating an account. To make payments as a business, you will need to create a

June 19, 2020 No Comments

Do I need multiple bank accounts or a multi-currency bank account?

No, you only need one bank account, any bank account. During our sign-up process, you will specify a single bank account as your home currency

June 19, 2020 No Comments

Can I use my borderless™ personal account right away?

Yes, you can begin making and receiving payments right away. When you sign up for a borderless™ account, we use the information you enter to

June 19, 2020 No Comments

Can I use borderless™ right away?

Yes. A business can start using borderless™ immediately after they sign up by requesting/accepting payments. When you sign up for a borderless™ account, we use

June 19, 2020 No Comments

Can I request/accept a payment with a Personal Account?

Yes, you can accept and make payments to anyone.

June 19, 2020 No Comments

Can I deactivate my borderless™ account?

We would be sorry to see you go, but you may deactivate your account at any time. Please note that we don’t advise closing your

June 19, 2020 No Comments

Why am I not receiving confirmation, receipt, or notification emails from borderless™?

Here’s a quick list of things to try that might be helpful if you have not been receiving confirmation, receipt, or notification emails. Check your

June 19, 2020 No Comments

Why do I need to upload a photo of my passport or driver’s license?

borderless™ is required to collect, verify, and maintain information on the individuals and businesses associated with a borderless™ account. These requirements come from applicable laws

June 19, 2020 No Comments

Why is borderless™ right for my business?

By using borderless, you can: Reduce costs – Reduce payment processing fees by at least 67%!* Improve liquidity – Get direct-to-bank payments. Reduce friction –

June 19, 2020 No Comments

Can I accept a foreign currency in my bank account?

You can only accept funds in your home currency to your bank account. However, we do provide multi-currency balances where you can accept funds from

June 19, 2020 No Comments

Why verify my account?

borderless™ is committed to complying with all applicable laws, regulations and policies. This means that in order for us to release funds into your account,

June 19, 2020 No Comments

Is there a limit to how much can be sent or requested?

If you are a verified borderless™ user holding a valid borderless™ account, we don’t have any limits. However, we may ask for additional documentation for

June 18, 2020 No Comments

Who should use borderless™?

Everyone. The odds of you overpaying in fees when you make or request international payments are extremely high. ™? If you are a business that

June 18, 2020 No Comments

Our Solution

Meet borderless™: A global payments company making bank payments simple, accessible, and affordable. We have built a global yet local infrastructure connecting local payment rails

June 18, 2020 No Comments

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